Shipping & Returns

What is your return policy?

We offer returns on all unopened, unused, and unworn products within 30 days of purchase. Due to hygienic safety standards, we are unable to accept returns on Nesting Sets. If you would like to return an order, you can request a return via your order confirmation or reach out directly to hi@gossamer.co.

Do you offer shipping internationally? How much does it cost?

Due to international restrictions and regulations around CBD, we currently only offer international shipping for our print magazine. Our Sensible Guide Series, Nesting Set, and Strange Paradise Slides collaboration are available for shipping within the United States and Canada. You can also sign up here to be the first to know when we expand our international shipping options!

Are taxes and duties included?

Taxes and duties are included with each purchase.

Why has USPS marked my package as delivered when it hasn’t arrived yet?

USPS can often mark packages as delivered 1-3 days before they actually arrive. We’re not sure why this happens and completely understand this is frustrating—if your order hasn’t arrived three days after being registered as delivered, please feel free to reach out to hi@gossamer.co and we’d be happy to help.

My order was damaged during delivery. What should I do?

Please reach out to hi@gossamer.co and we would be happy to replace your item.


How does sizing run on the Strange Paradise Slide collaboration? 

Our Stoner Slides run a bit small, so if your foot tends to be on the wider side, we would recommend sizing a half size up.

How should I clean my Nesting Set?

We recommend using isopropyl alcohol and salt to clean your Nesting Set pipe. The ashtray can be cleaned with isopropyl alcohol and water, then wiped with a cloth. You can also watch this video for more detailed instructions.

What is CBD?

Cannabidiol (CBD) is but one of the many chemical compounds found in cannabis. It provides a calming, soothing effect that’s been said to treat everything from insomnia and anxiety to depression and pain.

Is CBD legal?

Yes, as long as it’s made from hemp.

Is CBD safe?

Yes. There’s not really any danger of overdosing on CBD. Much like vitamins, your body can naturally only absorb a certain amount of cannabinoids. The worst effects that you could expect from too much is nausea, agitation, or dizziness. That said, there is still some debate around using CBD during pregnancy, so if you’re pregnant you may want to abstain.

Where can I find COAs for your products?

You can find the Certificates of Analysis for all our products here.

Do you lab test your products?

Our products are tested for potency, contaminants, and quality before being packaged and shipped to you, and are both 3rd-party and batch tested. You can find COAs for each in the answer below.

I have to take a drug test. Will I pass it if I am taking your product?

Full-spectrum extractions do contain a small amount of THC (.3% THC) that is well below the legal limit. This means that full-spectrum CBD can (albeit rarely) trigger false positives in drug tests. In those instances, you should ask for a more specific confirmation test, such as a blood test, which would show the correct results. These instances are very rare but we want to make sure you have all the info you need! However, if you’re still concerned, you might want to try a product with CBD isolate, as those have completely zero THC, though are often considerably less effective.

Do your CBD products contain THC?

Our products are formulated with hemp-derived, full-spectrum CBD, which means that they are federally legal. Full-spectrum extractions do contain a small amount of THC (0.3% THC or less) that is within the federally legal limit.

I've heard people talk about the "entourage effect." What is that?

The “entourage effect” is cannabinoids working in concert to increase their therapeutic benefits and effects. Think of it as the cannabinoid version of “it takes a village.” It’s also why we recommend full spectrum products (not just ours) over isolate ones.

Are your hemp products legal outside of the United States? Can I bring them with me to another country if I purchase within the United States?

Due to varying international restrictions and regulations around hemp and CBD, we can't speak to the legality of our tinctures and Delights outside of the U.S. (which is the only place we currently ship our CBD products). We strongly recommend against attempting this and cannot speak to the repercussions of taking the product through customs or possessing it in your area.


How many volumes do I get with my subscription?

Subscribers receive two volumes of Gossamer per subscription period.

How can I manage my subscription (edit order frequency, renewal date, products, or shipping address)?

If you already have an account, you can manage your subscriptions by logging in here. If you haven't created an account yet, you can do so here. Please make sure to create an account with the same email you used to place your order. This will allow you to edit the shipping address, billing information, frequency, and subscription products as you like.

I have a store. How can I stock your pieces in my store? Do you wholesale?

We do offer wholesale! All products are available for wholesale orders, with the same shipping restrictions as outlined above. If you would like to become a Gossamer stockist, please reach out to hi@gossamer.co.

Do you offer bulk or corporate gifting options?

We’re happy to organize custom gifting options for corporate gifting, events, holidays and more. Please reach out to hi@gossamer.co to arrange.

Are you hiring or accepting submissions?

We’re not currently hiring, but please feel free to send your resume or portfolio to hi@gossamer.co and we will be sure to keep your information on file.